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Senior Manager Human Resources Services

They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we're in the business of serving those who serve our guests. Whether you're designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.

What You'll Do - You'll Make the Moment

  • Develops strategies to support the portfolio of Workday initiatives including planning and execution of projects.
  • Collaborates with all HR functions including recruitment, onboarding, development, performance management, succession planning and compensation to identify best practices and efficiencies and work with IT and/or third-party solution providers to implement changes.
  • Effectively communicates and manages Workday project stakeholders and the HRIS team across multiple levels of the organization. Communicates both status and key information to project leadership, people leaders and impacted employees by utilizing creating project plans, monitoring progress, and reporting status to stakeholders. Develops implementation strategies and monitor results to assess overall effectiveness.
  • Provides strategic human resource consultancy and ensures the effective delivery of policies and programs to ensure consistent best practices companywide.
  • Oversees the portfolio of Workday initiatives. Manages cross-functional project teams and vendors. Drives consensus and alignment with all stakeholders.
  • Utilizes a strong knowledge of the company's business systems, industry standards/trends, and best practices to identify opportunities to improve business processes. Makes recommendations for tools, processes, resources to enhance the overall efficiency and effectiveness of the HR function.
  • Serves as the Human Resources talent process improvement leader
  • Deploys configuration changes. Successfully tests, implements and transitions new Workday applications, configurations and solutions to production.
  • Serves as a strong consultative and trusted advisor to HR Business Partners and HR COEs in service delivery
  • Bachelors degree required. 8-10 years in human resources, talent development, talent acquisition, or related experience.
  • Demonstrated experience managing and leading teams
  • Knowledge of restaurant, retail or hospitality industries preferred
  • Workday Pro Certifications Preferred
  • Proven project management skills
  • Extensive expertise and industry knowledge related to HCM, recruitment, onboarding, talent development and people processes
  • Strong relationship management skills functionally and cross-functionally (collaboration and influencing)
  • Excellent leadership, communication, and interpersonal skills
  • Excellent customer service skills
  • Skilled at business process design and simulation
  • Creativity to propose solutions to solve problems
  • Strong business acumen with an ability to work with others to proactively identify business needs
  • Understanding of HR operations and experience in employee data management
  • Ability to accurately collect information in order to understand and assess the clients' needs and situation
  • Strong attention to detail and strong follow up skills
  • Ability to work effectively in a fast-paced environment and handle multiple projects

Focus on You

We're all about making sure you're taken care of too. Here's what's in it for you:

  • Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities

  • Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program

  • Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development

  • Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together

  • Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program

  • More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

A Little About Us

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.

See for yourself. Apply now.

Cracker Barrel is an equal opportunity employer.

Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

Position Information

305 Hartmann Drive
Lebanon, TN
04/03/2026
Human Resources
JR19237
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