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Human Resources Business Process Manager - Workday

They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we're in the business of serving those who serve our guests. Whether you're designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.

What You'll Do - You'll Make the Moment

  • Utilizes a strong knowledge of the company's business systems, industry standards/trends, and best practices to identify opportunities to improve business processes.
  • Serve as the HRIS partner supporting HCM areas in Workdays, including Performance Management, Compensation, Benefits, etc.
  • Serve as a strong consultative partner to HR Business Partners and HR COEs in service delivery Oversee the portfolio of Workday initiatives.
  • Manages cross-functional project teams and vendors. Drives consensus and alignment with all stakeholders.
  • Design and maintain system configuration for Workday, including Supervisory Organization, Custom Organizations, etc.
  • Maintain master data values in Workday (ex: Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Position locations).
  • Test, validate, and implement Business Process changes in Workday.
  • Work in order to meet expected business performance goals by providing full range of customer service.
  • Provide input to Workday Team Lead, Workday Team Members, and clients as appropriate.
  • Participate in scheduled and ad hoc training in order to improve policy and process acumen.
  • Analyze current business/workflow processes and requirements within HR to align technology with strategic initiatives.

Must be on-site

Must be Workday HCM Certified

Multiple Certifications a plus - HCM, Security, Talent, Recruiting, Compensation

Focus on You

We're all about making sure you're taken care of too. Here's what's in it for you:

  • Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities

  • Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program

  • Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development

  • Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together

  • Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program

  • More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

A Little About Us

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.

See for yourself. Apply now.

Cracker Barrel is an equal opportunity employer.

Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

Position Information

305 Hartmann Drive
Lebanon, TN
01/22/2026
HR Services
JR18822
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